Get the most out of your equipment and provide the best patient care with our support, supplies and reliable services
Support that keeps you one-step ahead
We stand behind the quality of our products. Every device you purchase from Natus comes with a one-year limited warranty. To extend protection coverage and protect your investment, purchase Natus Care. We provide expert care with personalized solutions to our customers in a timely and efficient manner.
With your own dedicated Natus service contact, easily connect with someone who is waiting to help you. From equipment repair, service maintenance and help desk support – we’re with you at every step.
Natus Care ensures your equipment will continue to provide quality patient screening and assessment. Let Natus take care of your device so you can take care of your patient.
Why do I need a service contract?
Our promise to provide excellence doesn’t end once you’ve made a purchase. It’s just the beginning of our continued support to you each and every day.
- Feel confident knowing your device is being properly maintained
- Get peace of mind knowing that help is a simple phone call away
- A devoted expert is at your side for the entirety of your service contract
- With proper calibration, continue to provide accurate diagnostic results to your patients
- If a product is damaged or defective, a quickly delivered loaner replacement means you can continue to provide care without interruption
Choose your level of Care
Whether you want full coverage, partial coverage for repairs and parts or calibration only, our flexible packages provide just the level of support you need to achieve consistent quality. Most issues can be resolved in a single phone call.
Get in touch with your local Natus representative to find out more about the service plans available in your region.